Help

We never message you first on WhatsApp or email. If someone DMs you claiming to be Gloomhunt, it is not us.

Official contact: [email protected]

Found an exploit?

When do cash-outs arrive?

Most approved cash-outs reach your USDT BNB Smart Chain wallet the same day. Anything held for a look stays in your wallet until a person reviews it. You can always see the status in your wallet — queued, sent, paid, or held.

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How do bounty odds work?

The prize and the entry fee are fixed on the card. The card also shows the real clear rate from verified runs. We never change a prize after you pay.

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What is Standing?

Standing is a rank earned from verified play. Hunter is three verified runs — you do not need a linked wallet for that. Linking USDT is only so you can cash out. Higher Standing can unlock faster cash-outs. It is not a credit score and it never blocks you from playing.

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How do I dispute a run or a payout?

Open the run from game-over (“Report a problem”) or Help → Contact. Quote the run id. A person looks at it. We never ask you to send a bank PIN or OTP.

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Can I set my own spend limits?

Yes. Dashboard → Wallet lets you set a daily and weekly cap on entry fees. The house also has a ceiling. You can tighten yours any time.

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Why do I need Google to cash out?

Play can use an email link. Withdrawals, bank changes and PIN reset need a Google session so a stolen inbox cannot move your money.

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What is bonus vs earned?

Bonus can pay entry fees. Bonus cannot be withdrawn. Only earned winnings can be cashed out.

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What if my connection drops mid-run?

A few forced exits a month refund the fee. After that the fee is kept. The server eating its own outage is never held against you.

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Why does a win say “Verifying”?

The server replays your run. That usually takes under two minutes. The prize is not added to your wallet until the replay matches.

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What does a mismatch mean?

The replay did not match what the phone claimed. The win does not pay. You can still play. A pattern of mismatches is held for a look, never a silent ban.

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Why do you ask for a phone number?

Once, before the first cash-out, so we can reach the person who owns the wallet. We send a one-time code. We never call you first.

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How do USDT payments work?

Gloomhunt only sends and receives USDT on BNB Smart Chain. Wallets and exchanges may call this BEP-20.

Example wallet list: USDT on BNB Smart Chain next to BNB, and a separate Tron coin.
Example. Search for USDT, then pick BNB Smart Chain / BEP-20.

Search for USDT, then pick the BNB Smart Chain network. Copy Receive. The address starts with 0x.

Example with USDT on BNB Smart Chain highlighted. The receive address starts with 0x.
Example of USDT on BNB Smart Chain. Copy Receive. The address starts with 0x.

In your wallet or exchange, search for USDT, then pick BNB Smart Chain (BEP20).

If you send on the wrong network, those funds may not come back.

  1. In your wallet or exchange, search for USDT.
  2. Open USDT on BNB Smart Chain (BEP-20). It may show a BNB icon.
  3. Copy the receive address. It starts with 0x. Paste it in Get paid.
  4. On an exchange, set the withdraw network to BNB Smart Chain (BEP20).
  5. A self-custody wallet needs a little BNB for fees.

Open Get paid

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I need to change my USDT address

Open Get paid on your dashboard, then Change. You must enter your current PIN.

A new address pauses cash-outs for 72 hours so a stolen login cannot reroute your money overnight.

If you cannot remember the PIN, use I forgot my PIN inside Change. That also pauses cash-outs.

Open Get paid

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What is the withdrawal PIN?

A short code you set so another person on your phone cannot cash out. Resetting it needs Google and pauses cash-outs, the same as changing your USDT address.

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What is a free-entry bounty?

No fee. Small real prize. Same referee as paid hunts. Each account gets three of these. After that, cash hunts need an entry fee. A pattern of dropping free hunts can pause free-entry only — paid stays open.

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Is there a practice mode?

Yes. Practice is free play with no prize. Use it before your first paid hunt.

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How old do I have to be?

Gloomhunt is for players 18 and over.

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Will Gloomhunt message me first?

We never message you first on WhatsApp or email. If someone DMs you claiming to be Gloomhunt, it is not us.

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What is the official WhatsApp and email?

Only the WhatsApp number and email shown in Help and on the game-over screen. Anything else is not us.

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I found an exploit

Use Help → Found an exploit? Confirmed issues pay a bonus. Do not use it on live players. We review the queue every week.